Please click what you want to see in the following lists:
Our shipping costs are calculated by weight.
All items are weighed individually. Our mail or parcels are sent by USPS.
You can check the postage costs of items by adding them to your basket,
then clicking the [Estimate Shipping] button.
The unit of weight is using Pound.
We will ship anywhere in the US, and Canada. The starting location
shipping is at our facility in New Jersey. The shipping calculation
is based on this facility of New Jersey.
Free shipping is for the customer of United States, for over $35 purchase.
Free shipping is for Customer in Canada for the over $50 purchase.
Free shipping
for the customer in Canada, the total purchase cost is over $50 dollars.
I also accept the special shipping requirement, please send me an Email for the shipping method that you preferred.
We will send your order at the next working day after your payment is clearly received.
We will choose the shipping method for free shipping order. If the order is lower than 13 Ounces, it will ship by US First Class mail/international mail.
If it is over 13 ounces, we will have the right to choose the suitable method for this shipping.
We will make every effort
to ensure all our products reach you in perfect condition.
When the shipping problems
occur, or if you are not satisfied with your order, please contact us.
via the [Ask a Question] button on the order history page
or by responding to your [order confirmation email] in regards
to returns or product damaged during shipping. We will be more than willing.
to assist you in reconciling the situation.
We must be
notified within 7 days of receipt. The item must be received by us within
14 days. Please email us. You will need to provide product details, and a description.
of the fault and your preference for a refund or replacement.
It is your responsibility to ensure that the item is suitably packaged and returned. You are responsible for the item until it is received.
Note: we do not cover the cost of returning products. Once we have received and inspected the item we will contact you to confirm us
findings and arrange a refund or order a replacement where applicable.
We aim to keep this procedure
as straightforward as possible. We will attend to all returns as soon.
as is possible and do our utmost to make the process as stress-free as
We can do it for you.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for two reasons: firstly, to process your order and second, to provide you with the
best service.
We may cancel any order if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole
discretion. If an order is canceled, you will be notified via email and any payment made for the product(s) will be refunded in full.
For resellers, please write
down the Item numbers that you are interested in and send an email to us. We
will give you the discount according to the total amount.
Payment must be made at the point of ordering. All payments are to be made via online payment methods or using gift voucher(s).
We accept all major credit
and debit cards. (Through PayPal Secure Checkout or Google Checkout) You
do not need to create an account to process a payment at PayPal Secure
Checkout. You can see the Screen shot of PayPal and Google checkout payment.
page.
About Google Checkout
Google Checkout is an independent system for shopping
cart payment module. Google Checkout has all the functions: such as language.
choices, many mailing methods, which includes USPS. If you preferred to
use Google Checkout, you should enter the log-in page of Google Checkout
at the Shopping Cart Contents Page.
Pay by check or money order:
We also accept the check and money order. We will send your order out.
after the check cleared with our bank. You should mail your check to:
JHW Enterprises LLC
P.O. Box 4105
Clifton, NJ 07012
United States
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