ServicesOur Services
Brief:
For business account: Email us For Premier Account, download and complete: Net 30 days Form. Request Quotation Form. Direct Web Purchase
Please send us email, if you have any question.
In addition to wholesale pricing, we also offer the following services to our business customers.
If you cannot find the right products for your needs, if you want us to discuss the shape, size, and density of felt
bobs and wheels, please get in touch with us or send an email to us. It is Free.
If our standard products do not meet your needs, please contact us with your custom requirements.
We can collaborate with you to design custom products to meet your needs. We have the capability of manufacturing felt bobs and wheels
of different shapes, sizes, and densities.
You can purchase a sample of felt bobs and wheels on our website - feltbob.com,
buy a small quantity to try before giving us an order.
If you need a pre-approved sample for your purchase order, we will ask you to pay the cost of the express mail service.
Please fill out the Quotation Form. We will answer it as soon as possible.
Please check the prices listed in each product of feltbobs.com as your price
reference. If you cannot find the right product you need, you can just choose the diameter size of felt bobs or wheels
which is similar to your demand.
We can give a big discount for the bulk order; the discount can be up to 40%, according to your total quantity. For example, a business signs a contract with us, and we supply this company with 5000 pieces of Diameter 1/8" small felt bobs. This Premier customer gets 40% off for this Order. For purchases over $50, shipping is free for domestic shipping via regular US Mail.
🇨🇦 Canada & 🇪🇺 Europe: Free shipping on orders over $100. If you need the products urgently, then you will pay for the expedited or express shipping costs. For custom orders, we strictly follow our customer's specifications of sizes, shapes,
density, and quality. Unless it is our mistake, which to date has not happened yet, we do not allow returns or exchanges.
To ensure mutual understanding, please review the "Invoice" more carefully.
Since the demand for felt bobs and wheels is difficult to predict,
we may not have sufficient inventory. When that occurs, we will inform you immediately. We can fulfill the part of the
order in which we have the inventory. For the rest, we can place them on backorder and work with our factory to make them as
soon as possible. Or, we can pro-rate the refund for the quantity that we cannot fulfill immediately. We will work closely
with you if this occurs, so there should be no surprises.
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